Refund policy

 

SK!N Return Policy

We want you to love your SK!N purchase! If you’re not satisfied, we’re happy to accept returns under the following conditions:

Eligibility for Returns
    •    Returns must be initiated within 7 days of the purchase date.
    •    Items must be unworn, unwashed, and in their original condition with tags attached.
    •    Items with stains, odors, or signs of wear will not be accepted.
    •    If you receive a damaged or incorrect item, please contact us immediately with photos for a replacement or refund.

How to Initiate a Return
    1.    Email us with your order number and reason for return.
    2.    We will provide a return authorization and instructions for shipping your item back.
    3.    Once we receive and inspect the return, we will process your refund within 5-7 business days to your original payment method.

Exchanges
    •    We do not offer direct exchanges. If you’d like a different size or style, please return the item and place a new order.

Non-Returnable Items
    •    Final sale or clearance items.
    •    Intimates, bodysuits, and swimwear (for hygiene reasons).
    •    Gift cards and promotional items.

Refunds & Processing
    •    Refunds will be issued to the original payment method only.
    •    Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
    •    Customers are responsible for return shipping fees unless otherwise specified.

For any questions, feel free to reach out to us . We’re here to help!